These Terms and Conditions are a legally binding agreement between you (hereinafter referred to as the Client) and Alvin Leito, managing director of T.C.P.A. Consultancy, on behalf of T.C.P.A. Consultancy (hereinafter referred to as T.C.P.A. Consultancy, we, our or us). Upon registering to use any of the services offered by T.C.P.A. Consultancy, or by placing an order through the (mobile) Website (the Services), you agree and acknowledge that you have read, understood, and unconditionally accepted all of the Terms and Conditions contained herein.

These Terms and Conditions govern the T.C.P.A. Consultancy’s proprietary personal (for consumers) and professional (for non-profits and for-profits organizations) service so that all of our Clients can get (one-time or longer term) guidance in holistically optimizing their operations towards a forward-looking win-win-win goal-oriented focus.

1. Interpretation

1.1 Agreement means any eventual separate purchase agreement signed or verbally mutually agreed to by the Customer and T.C.P.A. Consultancy to which these Terms and Conditions shall be applicable.

1.2 Client is the party that executes the Order for Services as supplied by T.C.P.A. Consultancy. Offer means the offering of the Services within different packages or under other different conditions than those under which they are generally offered.

1.3 Order means the Client’s order for the Products from T.C.P.A. Consultancy following the step-by-step process as set out on the Website.

1.4 Services means the services as offered by T.C.P.A. Consultancy.

1.5 Product means the products as advertised on the T.C.P.A. Consultancy Website and supplied by T.C.P.A. Consultancy.

1.6 T.C.P.A. Consultancy means the passthrough-company owned by Alvin Leito, the business established at Bielsenstraat 12, 2316KA, Leiden, under business number 53858018 and Tax ID: NL002445959B10, who offers the Services under these Terms and Conditions.

1.7 Website means our website on www.tcpaconsultancy.com, www.tcpaconsultancy.nl, and all related subpages operated by T.C.P.A. Consultancy; where the Services are advertised.

2. General Applicability and Amendment

2.1 These Terms and Conditions apply to all Services and eventual Products offered by T.C.P.A. Consultancy, and all Orders placed by the Client, except where expressly indicated to the contrary.

2.2 You may not use the Services nor accept these Terms and Conditions if you are not of legal age or have the required mental capacity to form a binding contract with T.C.P.A. Consultancy. If you are aged 18 or below, you may have a parent or legal guardian accept these Terms and Conditions on your behalf.

2.3 Placing an Order requires the unconditional acceptance by the Client of the applicability of these Terms and Conditions. It is the responsibility of the Client to read and understand the Terms and Conditions prior to placing an Order. If you do not agree to these Terms and Conditions, do not register for the use of the Services and do not use the Website.

2.4 All terms and conditions used by the Client that are contrary to these Terms and Conditions are hereby rejected and therefore do not apply to any Order placed by the Client.

2.5 In the event that one or more of the provisions in these Terms and Conditions are found to be wholly or partially invalid, the remaining provisions will remain in force. T.C.P.A. Consultancy will formulate new provisions to replace the invalid provisions, whereby the scope of the original provisions will be carefully considered.

2.6 T.C.P.A. Consultancy may unilaterally change these Terms and Conditions. The amended Terms and Conditions are immediately applicable to any Agreements entered into after the amendments have been implemented, and 30 days after written announcement of the amendment to the Client for previously existent Agreements.

2.7 Due to varying legal regimes, our Services that are customized to each individual client may differ in intensity across countries when having virtual meetings, however face-to-face meetings happening in the Netherlands can go for each Client as deep as needed to get to the bottom of any possible (active/possible) hinderances on the Clients’ path. T.C.P.A. Consultancy does not give any representation or warranty that a particular Service or eventual Product or feature thereof will be available to all Clients. T.C.P.A. Consultancy has the right to, in our sole discretion, limit the use of any Services with respect to different Clients.

2.8 Except as supplemented by additional terms and conditions, policies, guidelines or standards, these Terms and Conditions contains the entire legal understanding between T.C.P.A. Consultancy and you and supersedes any and all prior or written understandings or agreements in relation to your access to and use of the Services.

2.9 Any personal data submitted by you to T.C.P.A. Consultancy will be governed by the Privacy Policy.

3. The offered Services

3.1 T.C.P.A. Consultancy shall complete the Services under these Terms and Conditions with reasonable skill, care and diligence in accordance with the Agreement, while above all commit itself to the 5P-Formula with all its principles, and expects each client to do the same.

3.2 The offered Services will contain a complete and accurate description. The description is sufficiently detailed to enable a proper assessment of the Services by the Client. Where T.C.P.A. Consultancy uses images, these are official representations of the 5P-Formula, or one of the other formulas. However, to the extent permitted by applicable law, we do not warrant or represent that the Services descriptions, information, or any other content available on the Website are accurate, complete, reliable, current, or error free, however we do promise they are without any lies written or told behind them.

3.3 T.C.P.A. Consultancy reserves the right to refuse the Services to anyone for any reason and at any time, while promising the reason will always be based on the Client breaking one or more of the principles contained in the 5P-Formula, as this will also always be explained when refusing (further) Services.

3.4 Obvious mistakes or errors in the description or depiction of Services and eventual Products do not bind T.C.P.A. Consultancy.

3.5 Offers are free of obligation, unless a period of acceptance is stated in the Offer. If the Offer is not accepted within that specific period, the Offer will expire.

3.6 T.C.P.A. Consultancy cannot be held to their Offer(s) if the Client can reasonably understand that the Offer(s), or part thereof, contain(s) an obvious mistake or error.

3.7 Offers do not automatically apply to repeat Orders, unless parties have agreed so in writing.

3.8 Guidance sessions normally take place by video call. In-person (live) sessions are possible on request and by mutual agreement. In-person sessions take place in the Netherlands; for international travel, the Client covers all travel and stay costs of T.C.P.A. Consultancy.

4. Use of the Website

4.1 In order to access and use the Services, the Client may need to register and create an account (the Client Account). In such case, the Client must provide accurate, current, and complete information in order to set up the Client Account. If any information provided during the registration process or thereafter is or becomes inaccurate, false or misleading, T.C.P.A. Consultancy has the right to suspend or terminate the account.

4.2 Client must maintain the confidentiality of the passwords and account information and agrees to notify T.C.P.A. Consultancy if the Client suspects a password is lost, stolen, or disclosed to an unauthorized third-party, or otherwise may have been compromised.

4.3 The Client shall duly inform T.C.P.A. Consultancy of any fact and circumstances that may be relevant in connection with the execution of the Services.

4.4 The Client shall make its best effort to guarantee the correctness, completeness, and reliability of relevant information provided to T.C.P.A. Consultancy, while promising to never lie during a session.

5. Payments

5.1 Any amounts displayed on the Website or made known to the Client in any other way shall be in Euro’s (€), with eventual the feature to have the currency shown to you based on your location and/or preferences.

5.2 Any amount displayed on any Agreement with a consumer shall be displayed including applicable taxes, whereas Agreements that are to be concluded with legal persons shall display amounts excluding applicable taxes, except if explicitly stated otherwise.

5.3 Typing errors and price changes are reserved, both on Agreements and on the Website.

5.4 T.C.P.A. Consultancy reserves the right to change its prices and rates, provided that such change is reasonably communicated to the Client in advance of the Client’s purchase. Once the Client has placed an Order, the price will no longer be subject to any changes.

5.5 The Client shall be responsible for any and all charges, fees, taxes, surcharges, and other expenses arising out of the relationship with T.C.P.A. Consultancy and for which the Client is liable.

5.6 T.C.P.A. Consultancy takes appropriate technical and organizational measures to secure the electronic transfer of data and ensures a secure web environment for online payments.

5.7 The Client assumes the payment obligation immediately upon entering into an Agreement with T.C.P.A. Consultancy.

5.8 The Client and T.C.P.A. Consultancy shall agree to certain payment dates as set out in an Agreement between them. If the Client has not paid within 7 days of these payment dates, T.C.P.A. Consultancy shall send a notice to the Client. If the Client still fails to make a payment within 14 days of receiving the notice from T.C.P.A. Consultancy, any portion of any amount payable shall accrue interest at the maximum statutory rate permitted by applicable law, from the due date until paid.

5.9 T.C.P.A. Consultancy has the right to seize its Services under the Agreement until the Client fulfills all payments due. The Services shall be reinstated once payment has been made in full.

5.10 If the Client remains in default for over 60 days, T.C.P.A. Consultancy will proceed to recovery. The costs related to these proceedings will be borne by the Client. If the Client is declared in default, they will owe T.C.P.A. Consultancy, in addition to the principal sum, statutory (commercial) interest, (extra)judicial collection costs, attorney’s fees, and possibly other damages.

5.11 In the event of liquidation, bankruptcy, or suspension of payment of the Client, the claims of T.C.P.A. Consultancy on the Client shall become immediately due and payable.

6. Client’s Right of Withdrawal

6.1 The Client pays upfront for the complete Order placed by them.

6.2 The Client has no right to withdraw from the Agreement within 14 days after the conclusion of the Agreement, for no reason. T.C.P.A. Consultancy accepts only valid reasons in accordance with the 5P-Formula. T.C.P.A. Consultancy always asks the Client about the reason for withdrawal, and the Client is obliged to state the reason(s).

6.3 Client will notify T.C.P.A. Consultancy of the intent to exercise the right of withdrawal within the 14-day cooling-off period by following the steps set out by T.C.P.A. Consultancy, with the exception of Clients ordering professional services have no right of withdrawal for 100% refund once payment is received by T.C.P.A. Consultancy.

6.4 Client will initially only unpack eventual Products to the extent necessary to be able to assess whether or not the Client wants to keep the Product. If any Product arrives damaged or faulty, the Client must inform T.C.P.A. Consultancy as soon as reasonably possible. Upon delivery of evidence to T.C.P.A. Consultancy of the faulty or damaged Products, T.C.P.A. Consultancy may determine, at its sole discretion, to offer a replacement or refund of the Product(s).

6.5 The risk and burden of proof for the correct and timely exercise of the right of withdrawal lies with the Client.

6.6 T.C.P.A. Consultancy will use the same payment method that the Client has used for the reimbursement, unless the Client agrees to a different method. The reimbursement is free of charge for the Client.

6.7 Notwithstanding Article 6.3, specific promotional offers or introductory consultancy sessions (such as the 15-minute alignment call) may carry a 100% money-back guarantee as explicitly stated on the Website at the time of purchase.

7. Delivery

7.1 T.C.P.A. Consultancy will take all reasonable care when receiving and executing Orders for the delivery of eventual Products. Upon delivery of any Product, the Client shall be fully and solely responsible for the Product.

7.2 If a package gets lost in transit, the Client must notify T.C.P.A. Consultancy of this no later than 5 days after the estimated delivery date. If this is due to an error attributable to T.C.P.A. Consultancy, T.C.P.A. Consultancy will offer a full refund to the Client.

7.3 If the Client’s address of delivery is incorrect or insufficient, or if the package is not claimed by the Client, the product is returned to T.C.P.A. Consultancy. The Client will be liable for reshipment costs.

7.4 Delivery times are indicative and do not entitle the Client to dissolution or compensation if they are exceeded.

7.5 If a delivery is delayed, or if an Order cannot or can only partially be executed, the Client will be notified of this no later than 14 days after he has placed the order.

7.6 The Client is obliged to comply with the applicable import and export regulations and the customs regulations of the country-of-origin destination and transit.

7.7 Any taxes, customs, or duty fees incurred on international parcels are the responsibility of the Client. The Client is solely responsible for all risks and consequences of importing Products.

8. Force Majeure

8.1 In the event of force majeure, there is no shortcoming attributable to T.C.P.A. Consultancy. Force majeure in these Terms and Conditions is understood to mean any circumstance independent of the will of T.C.P.A. Consultancy – even if it was foreseeable at the time the Agreement was concluded – which permanently or temporarily prevents fulfillment of the Agreement, and – to the extent not already therein included – war; danger of war; civil war; natural occurrences such as, but not limited to, fires, explosions, earthquakes, drought, tidal waves, and floods; riot; strike; transport difficulties; computer malfunctions; power outages; a pandemic, epidemic or any other threat to public health; staff illness; and all external causes, foreseen or not foreseen, on which T.C.P.A. Consultancy does not have any influence. To the maximum extent permitted by applicable law, T.C.P.A. Consultancy shall not be liable for any compensation for any loss arising from force majeure.

8.2 Failing in the fulfillment of the Agreement by T.C.P.A. Consultancy in the event of force majeure is regarded as a circumstance not attributable to T.C.P.A. Consultancy and therefore does not entitle the Client to any compensation or to the termination of the Agreement.

8.3 In the event of an impediment to the execution of the Agreement as a result of force majeure, T.C.P.A. Consultancy is entitled (without observing a period) to suspend, without judicial intervention, either the implementation of the Agreement or to dissolve the Agreement in whole or in part.

8.4 If the period of force majeure has lasted longer than 60 consecutive days, the Client has the right to suspend the Agreement, without T.C.P.A. Consultancy being obliged to pay any compensation for the damage that the Client suffers or has suffered as a result of that suspension.

9. Limitation of Liability

9.1 To the maximum extent permitted by law, the Services provided by T.C.P.A. Consultancy on or through the Website are provided on an “as is” and “as available” basis. T.C.P.A. Consultancy hereby expressly disclaims any and all warranties, either express or implied, including but not limited to, any warranties of condition, quality, durability, or fitness for a particular purpose. All such warranties, representations, conditions, and undertakings are hereby excluded.

9.2 To the maximum extent permitted by law, T.C.P.A. Consultancy makes no representations or warranties about the accuracy, correctness, quality or completeness of any information provided on or through the Website, however we do promise they are without any lies written behind them.

9.3 T.C.P.A. Consultancy is not liable for possible damage caused under these Terms and Conditions or an Agreement, both by itself and by third parties, except of course in the case of intent or deliberate recklessness on the part of T.C.P.A. Consultancy by breaking one or more principles contained in the 5P-Formula, provided that it has been demonstrated by the Client.

9.4 The liability of T.C.P.A. Consultancy is at all times limited to the complete amounts as paid by the Client.

9.5 To the maximum extent permitted by applicable law, T.C.P.A. Consultancy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: (a) your use of the Services or purchase of any eventual Product; (b) any service of any party other than T.C.P.A. Consultancy itself; (c) any defect in eventual Products; (d) unauthorized access by third parties to Clients’ personal data; or (e) any violation of third party rights through the sale and/or use of (unlicensed) Services or eventual Products, or claims by any party that they are entitled to defense or indemnification in relation to assertions of these rights.

9.6 The Client indemnifies T.C.P.A. Consultancy against all claims from third parties for compensation of damage, including reasonable attorneys’ fees and costs. If T.C.P.A. Consultancy is held liable by a third party in relation to these Terms and Conditions and any underlying Orders, the Client is obliged to pay T.C.P.A. Consultancy all costs related to this, and the Client is obliged to take responsibility for the liability directly (inter alia) by notifying the third party that T.C.P.A. Consultancy is not liable, but that the Client is. If the Client fails to do so, this automatically creates a right to claim from T.C.P.A. Consultancy against the Client for the amount for which T.C.P.A. Consultancy is held liable.

9.7 The Client is liable for all damage that T.C.P.A. Consultancy may suffer as a result of a failure attributable to the Client in the fulfilment of the obligations arising from the Terms and Conditions.

10. Intellectual Property

10.1 The Website and any content thereon are protected by applicable intellectual property laws and you agree to respect them. All rights not expressly granted to the Client are reserved by T.C.P.A. Consultancy.

10.2 T.C.P.A. Consultancy retains all rights and powers that accrue to it with regard to the intellectual property in the works produced by it, including the Website’s look and feel. The design of the Website, including its software, source code, text, images and all other content are copyrights, trademarks and other intellectual properties that are owned and controlled by T.C.P.A. Consultancy.

10.3 The Client may not reproduce, publish, transmit, distribute, display, modify, or exploit in any way the content of this Website. This is not applicable to such uses expressly allowed or encouraged by T.C.P.A. Consultancy.

10.4 We respect the intellectual property of others. If you believe that copyrighted materials have been copied in a way that constitutes copyright infringement, please contact us immediately and provide the following: (1) identification of the copyrighted works that you claim have been infringed and the signed proof that you are the rightful copyright owner or authorized to act on the copyright owner’s behalf; (2) a description of the material that you claim is infringing and the location of the material on the website; (3) your contact details; and (4) a statement that you have a good faith belief that the use of the material in question is not authorized by the copyright owner its agent or the law.

11. Complaints Procedure

11.1 Complaints about the implementation of the Agreement or these Terms and Conditions must be submitted fully and clearly to T.C.P.A. Consultancy within a reasonable time after the Client has for example discovered the defects in eventual Products offered on our website.

11.2 The Client must, in any case, give T.C.P.A. Consultancy four (4) weeks to resolve the complaint in mutual consultation.

12. Applicable law

12.1 Only Dutch law applies to the legal relationship between T.C.P.A. Consultancy and the Client.

12.2 The Court of the Hague is authorized (in the first instance) to take cognizance of any dispute between T.C.P.A. Consultancy and the Client, unless otherwise required by law.

12.3 In case of any discrepancy between the Dutch and the English version of these Terms and Conditions, the Dutch version prevails.

13. Contact

13.1 Questions about the Terms and Conditions can be sent to [email protected].

This is the Privacy Policy of T.C.P.A. Consultancy (hereinafter referred to as “T.C.P.A. Consultancy”, “we”, “us” or “our”), a company with address; Bielsenstraat 12, 2316 KA Leiden, Netherlands. T.C.P.A. Consultancy is registered with the Chamber of Commerce under number: 53858018.

This Privacy Policy explains how we collect, use, share and protect data in relation to our website www.tcpaconsultancy.com, www.tcpaconsultancy.nl, and all related subpages operated by T.C.P.A. Consultancy (the “Website”), and any other subpages that fall under that.

Processing of the personal data is done in a manner that is in accordance with the General Data Protection Regulation and the national legislation that provides further details.

Our Privacy Policy applies to all visitors, users and all others who have access to the Website (“Users”). By using of our Website you agree with this privacy policy. We are not liable for any risk or damage you suffer as a result of use from our website.

1. What kind of data do we collect?

When we collect data from you, it will be the following data that you provide to us via a form or email:

1. Name;
2. Telephone number;
3. Email address;
4. Address;
5. Communication between T.C.P.A. Consultancy and you (we are allowed to send relevant emails).

In addition, by using our website, you agree for us to collect the following data if necessary.

6. All communications within a paid session, either video-call or face-to-face sessions, are confidential and never stored at any point, while everything you say in a paid session to Alvin Leito, general manager of T.C.P.A. Consultancy and/or another eventual consultant/partner of T.C.P.A. Consultancy will die with them, when the highest EU court doesn’t command otherwise.

2. Log file information

We may collect information that your browser sends when you visit our Website. This log file may contain information such as your IP address, browser type, browser version, the pages of our Website you visit, the time and date of your visit, your location information if you share it, the time you spend on it pages and other statistics. We cannot collect your IP address by default. We can therefore not see your IP address, even if you have that option turned on. You can easily change this in your browser settings. We can not identify you as a person. We will not compare the non-identifiable information with other information available to us to establish your identity.

3. Analytical services

We can eventually use analytical services from third parties. This one could possibly help us with the traffic and trends on the Website to measure. The tools can collect information sent by you computer or other devices to our Website. This is about the web pages you visit, add-ons we use and the functionalities of our website that you use. These tools can use ‘cookies’. These are simple text files that are stored on your hard drive or in it memory of your computer. Cookies can be saved in your computer and cookies do not damage your computer. Cookies collect information anonymously about your log information and log behavior. We cannot identify you in any way. You can easily remove these cookies from your computer by removing them from the system folder ‘Cookies’. You can also access your browser settings indicate that you do not want to automatically allow cookies. When we use Google Analytics it installs a persistent cookie on your web browser, however it cannot identify you. The cookie cannot be used by anyone other than Google. Google’s authority to use and share information is limited by the ‘Google Analytics Terms of Use’ and the ‘Google Privacy Policy’. You can prevent Google Analytics from recognizing you by disabling cookies. T.C.P.A. Consultancy reserves the right to use remarketing services to advertise on third party websites after you have visited our Website. We, and third parties that we may work with, may use cookies to control the ads that are shown based on your previous visits. When you visit our website for the first time, we will ask you to allow cookies. You can refuse this. Failure to do so may affect the functionality of the website.

Google: Google recommends using the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – to be installed for your web browser. Analytics Opt-out Browser Add-on offers visitors the opportunity to prevent their data from being collected and used by Google Analytics. For more information about Google’s privacy policy, please visit the visit next page: http://www.google.com/intl/en/policies/privacy/. Other services (see below) that we (may) use to collect data about the behavior of visitors to our website. This one information cannot be linked to a person and only gives us insight into the quality of our website and our services. We use this information to optimize our website and services.

• Google Analytics: Analyzes your visit to our website. Provided on that statistical data that is in no way identifiable;
• Mailchimp: The moment you leave your name and email address on the website and you sign up for the T.C.P.A. Consultancy newsletter, these become data also eventually shared with Mailchimp to send newsletter to you.

3.1 Why do we collect this data?

We may collect this data in accordance with Article 6 paragraph 1 sub f jo. Recital 47 last sentence of the General Regulation Data protection. For collecting and processing of this data we do not need to ask permission in accordance with the above mentioned GDPR provisions, without prejudice to the requirements and other rules of apply. In case you have an agreement with us, we may also collect data pursuant to Article 6, paragraph 1, sub b of the General Regulation Data protection. For collecting and processing this data we do not need to ask permission in accordance with the above mentioned GDPR provisions, without prejudice to the requirements and other rules of apply.

3.2 How do we use this information?

All information that we may collect goes to our supporting and improving our Website by:

1. improving and testing the effectiveness of the website and services;
2. to map statistics, such as the total number of visitors and traffic on the website;
3. to solve or diagnose technical problems;
4. test or develop new products and features.

4. Communication

We may use your information to contact you with newsletters or marketing and promotional purposes that may be of interest to you. You can unsubscribe from this communication by sending us an e-mail or clicking on the unsubscribe button if available.

5. How is this information shared?

We will not rent or sell your (personal) data to third parties. We may provide non-identifiable information, which is in the view of our justifiable interest, to third parties insofar as this does not conflict with the General Data Protection Regulation, in order to use the services of these third parties, without prejudice to the responsibility of these third parties and us to handle this data responsibly. We can also share (personal) data available to us for the sake of an order issued by a competent government agency, or in any other legal case orders.

We are not responsible for data that third parties without our consent, through an infringement or legal violation or crime have stolen/copied or otherwise, without prejudice to our responsibility to take adequate measures to prevent this from happening.

6. Change of control

When T.C.P.A. Consultancy, or part of it, is sold, transferred whether one of our assets ends up with another organization (for example if as a result of a merger, takeover, bankruptcy, dissolution or liquidation), then the data collected through the Website can fall among those sold or transferred things. The buyer or transferee will have to follow this Privacy Policy.

7. Legal request and prevention of damages

On the basis of a legal request, we are obliged to grant access to and/or share information available to us (such as a search warrant, court order, or subpoena). We are also obliged to keep and/or share your information when we believe it is necessary for detecting, preventing and reporting fraud or other illegal activities and to protect us, you and others. Information we received from/about you can be opened, edited and saved for longer period when this is necessary because of a legal request or legal obligation, an investigation related to our terms, policies or to otherwise prevent any sorts of damage.

8. Security and safety

T.C.P.A. Consultancy has appropriate technical and organizational measures taken to protect your data against loss or any form of unlawful processing. We use security measures to ensure that information through the Website is secured. However, it is not possible for T.C.P.A. Consultancy to ensure that the information on the Website is not accessed, disclosed, changed or destroyed. You are at all times responsible for self managing the emails between you and T.C.P.A. Consultancy. We are not responsible for the functionality, privacy or security measures of any other organization. The use of the website and the information exchanged, collected and analyzed there is encrypted with an SSL certificate. You can recognize this by the lock and the green letters in the URL bar.

9. International transfer

Collected data and statistics may by the aforementioned third parties be transferred and maintained on computers and/or servers located outside of The Netherlands and where data protection laws can differ. This is about non-identifiable information.

10. Retention period

In accordance with the law, T.C.P.A. Consultancy stores personal data no longer than is necessary for the realization of the purpose for which they are collected or processed, without prejudice to our responsibility for and obligation to conduct a sound administration and data policy.

11. Right to Inspection, modification, objection and oblivion

When you want to view your data or if you want to change your data or if, for example, they are incorrect, irrelevant or incomplete, then you can request this by sending an email to [email protected] or send a letter to:

T.C.P.A. Consultancy
Bielsenstraat 12 2316 KA,
Leiden, The Netherlands

12. Third-party applications, websites and services

We are not responsible for the practices of applications, websites or third party services linked to or from our Website. Our Privacy Policy does not apply when you use a link to or from our Website to an other application, website or service. Your behavior on an application, website or service of a third party, including the parties that have a link on our website, are subject to their own rules and policies.

13. Children’s privacy

Our website does not specifically and consciously request information from persons younger than 16 years (“Children”). If we find out that we have personal data collected from Children without the consent of their parent (s) or guardian, then we will take steps to delete this information from our servers. If you have any suspicions that your child has provided us with information without your permission, you can contact us at [email protected] or by letter addressed to:

T.C.P.A. Consultancy
Bielsenstraat 12 2316 KA,
Leiden, The Netherlands

14. Information from abroad

Legislation from abroad can deviate from Dutch legislation regarding data. The General Data Protection Regulation, which applies throughout the European Union applies is not concrete about all privacy-related affairs. Legislation and case law may differ per country, for example for what concerns who is a minor. On the use of our website and our services Dutch law applies. Testing the collection and processing of data will also always take place on the basis of Dutch law.

15. Amendments

T.C.P.A. Consultancy may adjust or update this Privacy Policy from time to time. You are therefore advised to consult this Privacy Policy regularly. Amendments to this Privacy Policy will take effect when they are published on the Website. This Privacy Policy also is updated to comply with legislative changes and other requirements and obligations.

16. Applicability

Dutch law applies to this Privacy Policy. In case of a legal procedure, the court in The Hague, located at the Prins Clauslaan 60, is authorized to take note and to handle the case.

17. Contact

If you have any questions about this Privacy Policy, please contact T.C.P.A. Consultancy, attn. Alvin Leito by sending an e-mail to [email protected].